Privacy Policy
Privacy Statement
Last updated: 2-6-2026
Crain Defense Solutions (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, register for training, or otherwise interact with us.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name
- Email address
- Phone number
- Mailing address
- Account login credentials
- Training registration details
- Completed consent and liability forms
- Payment-related information (processed securely by third-party providers)
We may also automatically collect certain information when you visit our website, such as:
- IP address
- Browser type and device information
- Pages visited and time spent on the site
- Referring URLs
This information is collected through cookies and similar technologies to improve site functionality and performance.
2. How We Use Your Information
We use your information for purposes including:
- Creating and managing user accounts
- Processing course registrations and event participation
- Communicating about upcoming training, updates, and administrative matters
- Managing required consent and liability documentation
- Improving website performance and user experience
- Complying with legal obligations
We do not sell or rent your personal information.
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Enable core site functionality
- Remember user preferences
- Analyze site traffic and usage
- Ensure compliance with consent requirements
You can manage your cookie preferences at any time through our cookie consent banner.
4. Third-Party Services
We may share limited personal data with trusted third-party service providers only as necessary to operate our website and services, including:
- Payment processors (e.g., Stripe)
- Email and communication platforms (e.g., Mailchimp)
- Website hosting and security providers
These third parties are required to safeguard your data and use it only for the purposes specified.
5. Email Communications
If you create an account or register for training, you may receive transactional or informational emails related to your account or participation. You may also receive optional training updates or announcements if you opt in.
You may unsubscribe from non-essential emails at any time using the link provided in the email.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Statement or as required by law, including recordkeeping for training participation and liability documentation.
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have rights regarding your personal data, including:
- Accessing your personal information
- Correcting or updating your information
- Requesting deletion of your data, subject to legal and operational requirements
You may manage much of your information directly through your user account or by contacting us.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18 without parental or legal guardian involvement. We do not knowingly collect personal information from minors without appropriate consent.
10. Changes to This Privacy Statement
We may update this Privacy Statement from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Information
If you have questions about this Privacy Statement or how your information is handled, you may contact us at:
Crain Defense Solutions
Email: info@craindefensesolutions.com
Website: https://craindefensesolutions.com